Privacy Policy Statement

Your privacy is important to us. This policy explains how Teloravexia collects, uses, stores, and protects your information in compliance with South African regulations and best practices.

Information We Collect

We collect necessary information to provide, improve, and secure our services.

• Personal identification details—such as name, email, phone number—when you contact us or request a service.
• Browsing data, including IP address, cookies, and activity logs, to enhance your experience and site security.
• Correspondence and communication records for support or service fulfillment.
• Anonymous analytics and insights for service improvement and reporting purposes.

How We Use Your Information

Your information helps us deliver and enhance our services responsibly and transparently.

• Respond to your inquiries and deliver requested services or information.
• Improve website functionality, usability, and reliability based on activity data.
• Maintain site security and protect against misuse or unauthorized access.
• Perform data analytics for quality assurance and ongoing service development.

Legal Basis for Processing

We only process your data when there is a clear legal basis, as required by South African law.

Processing occurs with your consent, to fulfill contractual obligations, comply with legal duties, or support legitimate interests aligned with your rights and expectations.

Data Sharing

We do not sell your data. Information may be shared only as outlined here.

• With trusted service providers contracted to support website operations, analytics, or communication tools, under strict confidentiality obligations.
• When required to comply with legal obligations or requests from authorities.
• If needed to protect our rights, safety, or property, or those of users and others, in accordance with South African law.

Data Security

We implement industry standards for data protection including encryption, access limitations, and regular reviews. While we strive for full security, no method can be fully guaranteed. We encourage you to use secure passwords and contact us if you have concerns.

Your Data Rights

You have rights to access, correct, or request deletion of your personal data as permitted by law.

• Request access to the data we have stored about you.
• Request corrections to incomplete or inaccurate data.
• Request deletion or restriction of your personal data where legally applicable.
• Contact us to object to processing or revoke your consent at any time.

Cookies and Usage Tracking

Teloravexia uses cookies to enhance your website experience, analyze use patterns, and deliver secure, personalized services. You may control cookies via your browser settings.

See Cookie Policy See Cookie Policy

Contact Us

For privacy questions or data requests, please use the contact details below. We are committed to resolving your concerns promptly and professionally.

Policy Changes

We may update this privacy policy as needed for compliance or business reasons. Please review periodically for changes. Key updates will always be posted on our website.